Beat return deadlines. Monitor refunds. Know what you're owed.
Be first in line when we launch on Kickstarter
The Problem
Online shopping has scaled past £100 billion in the UK and $1 trillion in the US. The returns market has scaled with it. And the consumer side of that market is almost entirely untouched.
Your entire returns picture at a glance. Active, pending, completed, and anything urgent. All in one place.
How it works
Encrypted, read-only access. We never store your password, and you stay in control.
Orders, returns, refunds, and deadlines. Pulled in and organised without you lifting a finger.
Get notified before deadlines pass and when refunds are due. Money back, where it belongs.
What's inside
Every return, every retailer, in one place. No more dashboard-hopping.
Get notified before return windows close, so you never lose money to missed deadlines.
See exactly where every refund stands. No more wondering if it's coming.
Encrypted, user-controlled, transparent. Your data is yours.
From login to live tracking. Every step of the post-purchase experience, in one place.
The Vision
RTRN starts with secure email integration to centralise your orders and returns. From there, our ambition is to become the central operating system for everything that happens after you click "buy". These are the directions we're exploring.
Secure connections to help detect refunds that never generate an email confirmation, matched against the returns you've made.
Sync your return info from the RTRN app straight to Apple Wallet and Google Wallet.
Every retailer scored by RTRN users on their real return experience.
One-click response drafts to resolve return and refund issues with retailers, for the best chance of success.
These ideas are part of our long-term roadmap. Future development may include some or all, but none are guaranteed to be in the initial release. They reflect the direction we're building toward.
From the founder
"For years, my system for tracking returns was a stack of handwritten notes in my car. Order dates, return deadlines, refund amounts I was still chasing, scribbled across the back of receipts and old parking tickets, because there was nowhere better to put them."
"What pushed it over the edge was watching my girlfriend miss return deadline after return deadline. Clothes that didn't fit, items that weren't right. Money quietly lost, again and again, because there was no simple way to keep track. And she's not disorganised. The system is."
"That's when it hit me: if we're both doing this, thousands of other people must be too. Online shopping has evolved. The return experience hasn't. RTRN is what those handwritten notes should have been all along. Automatic, organised, and actually useful."
"I'm building this transparently, and I'd love for you to come along."
Shaun, Founder of RTRN
Join the early access list. Be first when we launch on Kickstarter.
No spam. Just launch updates.